privacy Policy

Privacy Policy​


At FASTBASE SOLUTIONS S.L, we understand the importance of your privacy, which is why we strive to transparently convey how we collect, use, disclose, transfer, and store the personal information we gather.


All the data we collect is used to ensure that our services are of the highest standards. Therefore, we always ensure that your personal data is protected and only used when necessary to provide you with a service or information. We follow the flow of your personal data to ensure it is secure and compliant with personal data protection regulations.


This privacy policy establishes how personal data will be managed on this website. It is essential that you read and accept it before continuing to browse.


FASTBASE SOLUTIONS S.L aims, through this privacy policy, to make users aware from the outset that the privacy of their data is very important to us.


This privacy policy explains what personal data is collected and how it is used. Users are encouraged to carefully read these terms before providing personal data on this website.


This website respects and cares for users’ personal data. Users should be aware that their rights are guaranteed.


FASTBASE SOLUTIONS S.L strives to create a secure and reliable website.


Below are our principles regarding user privacy:

  • Personal information is never requested unless it is truly necessary to provide the services that the user requires.
  • Personal information of users is never shared with anyone, except to comply with the law or with their express authorisation.
  • Personal data of users will never be used for a purpose other than that expressed in this privacy policy. 

It is important to note that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in case users decide to fill out any of the contact forms where personal data is collected or in any other area of the website.

What laws apply to this privacy policy?

FASTBASE SOLUTIONS S.L has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Data of the Responsible Party


VAT number: B95827903

Address: Astondo Bidea 612, Science and Technology Park of Bizkaia, 48160 Derio (Bizkaia), Spain

Email address:

For the processing of user data, all technical and organisational security measures established in current legislation have been implemented.

Principles applied to personal information:

In the processing of personal data, the following principles, which comply with the requirements of the new European data protection regulation, will be applied:

  • Principle of lawfulness, fairness, and transparency: Consent will always be required for the processing of personal data for one or more specific purposes, which will be previously informed with absolute transparency.
  • Principle of data minimisation: Only strictly necessary data will be requested in relation to the purposes for which they are required. This will constitute the minimum possible.
  • Principle storage period limitation: Data will be kept for no longer than necessary for the purposes of processing; the corresponding storage period will be informed, and in the case of subscriptions, lists will be periodically reviewed, and inactive records will be deleted after a considerable time.
  • Principle of integrity and confidentiality: Data will be processed in such a way as to ensure appropriate security of personal data and confidentiality. The user must be aware that the provider takes all necessary precautions to prevent unauthorized access or improper use of users’ data by third parties.  

How are the data obtained?

The personal data obtained from come from:

  • Contact form
  • New user registration.

What are the rights of users when providing their data?

Any person has the right to obtain confirmation as to whether FASTBASE SOLUTIONS S.L is processing their personal data. 

Interested parties have the right to

  • Request access to personal data concerning the data subject
  • Request rectification or erasure
  • Request the restriction of processing
  • Object to processing
  • Request data portability 

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Under certain circumstances, interested parties may request the restriction of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

Under certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. FASTBASE SOLUTIONS SL will cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, the user has the right to receive the personal data concerning them, which they have provided, in a structured, commonly used, and machine-readable format and to transmit those data to another controller when: 

  • The processing is based on consent
  • The data have been provided by the data subject.
  • The processing is carried out by automated means. 

When exercising their right to data portability, they shall have the right to have personal data transmitted directly from one controller to another, where technically feasible.

Data subjects shall also have the right to an effective judicial remedy and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation. 

For what purpose are personal data processed?

When a user connects with this website, for example, to comment on a blog post, send an email to the owner, subscribe, or make a purchase, they are providing personal information for which FASTBASE SOLUTIONS SL is responsible. This information may include personal data such as IP address, name, physical address, email address, phone number, and other information. By providing this information, the user consents to its collection, use, management, and storage by FASTBASE SOLUTIONS SL, only as described in the Legal Notice and this Privacy Policy.

On, there are different systems for capturing personal information, and the information provided by interested parties is processed for the following purpose for each capture system (forms): 

  • Certain personal data is requested in order to respond to the requests of users of FASTBASE SOLUTIONS SL. For example, this data may be used to register on the website, place an order in the online store, or respond to the user’s request and address any doubts, complaints, comments, or concerns they may have regarding the information included on the website, the services provided through the website, the processing of their personal data, issues related to the legal texts included on the website, as well as any other inquiries they may have that are not subject to the terms of service. Users are informed that the data provided will be located on servers provided by SERED (FASTBASE SOLUTIONS SL’s provider) within the EU. 

There are other purposes for which the personal data of users are processed:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Non-identifying data obtained through some cookies downloaded to the user’s computer when browsing this website are also collected, as detailed in the cookie policy.
  • To manage social networks, FASTBASE SOLUTIONS SL may have a presence on them. The processing of data carried out on people who become followers on the official pages of FASTBASE SOLUTIONS SL on social networks will be governed by this section. As well as by the terms of use, privacy policies, and access regulations belonging to the social network in each case and previously accepted by the user of FASTBASE SOLUTIONS SL. Your data will be processed for the purposes of correctly managing your presence on the social network, informing about activities and/or services of FASTBASE SOLUTIONS SL. As well as for any other purpose permitted by the regulations of the social networks. In no case will the profiles of followers on social networks be used to send individual advertising.

In accordance with the provisions of the European General Data Protection Regulation (GDPR), FASTBASE SOLUTIONS SL, located in Bilbao, will be responsible for processing the data corresponding to users of the website and subscribers.

FASTBASE SOLUTIONS SL does not sell, rent, or lease personal data that may identify the user, nor will it do so in the future, to third parties without prior consent. 

Legitimation for the processing of data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of services is based on the consent requested from you, without the withdrawal of this consent ever conditioning the execution of the subscription contract.

Data category

The data categories processed are identifying data.

For how long are the data stored?

The personal data provided will be retained:

  • For as long as the commercial relationship is maintained.
  • Until deletion is requested by the data subject.
  • Period from the last confirmation of interest: 1 year.


To what recipients will the data be communicated?

The data will be received by us as the final recipients.

To provide services strictly necessary for the development of the activity, FASTBASE SOLUTIONS SL shares data with the following service providers under their respective privacy conditions:

  • Google Analytics: a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help analyze how users use the website. The information generated by the cookie about your use of (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.
  • Hosting: SERED, see privacy policy here
  • Web platform: Automattic Inc., based in the USA. More information at: (Automattic Inc.). Automattic Inc. processes data for the purpose of providing its web platform services to FASTBASE SOLUTIONS SL.


When browsing, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes data related to the user’s browsing habits through third-party services. This website uses the following third-party analytics services:

Google Analytics: This information is used to analyze trends, manage the site, track user movements around the site, and collect demographic information about the user base as a whole.

Secrecy and data security

FASTBASE SOLUTIONS SL is committed to using and processing the personal data of users, respecting their confidentiality and using them according to the purpose for which they were collected, as well as complying with the obligation to keep them and to adopt all measures to prevent alteration, loss, processing, or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. This is a security protocol that ensures your data travels in a complete and secure manner, meaning that the transmission of data between a server and a web user, and vice versa, is fully encrypted.

FASTBASE SOLUTIONS SL cannot guarantee the absolute invulnerability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of processing, FASTBASE SOLUTIONS SL will ensure that any person authorized by FASTBASE SOLUTIONS SL to process user data (including its staff, collaborators, and providers) will be under the appropriate obligation of confidentiality (whether contractual or legal duty).

In the event of a security incident, when FASTBASE SOLUTIONS SL becomes aware of it, it must notify the user without undue delay and provide timely information related to the Security Incident as it becomes known or when reasonably requested by the user.

Accuracy and truthfulness of the data

The user is solely responsible for the accuracy and correctness of the data submitted to, exempting FASTBASE SOLUTIONS SL from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to their processing by FASTBASE SOLUTIONS SL in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to FASTBASE SOLUTIONS SL in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case have retroactive effect.

Changes in the privacy policy

FASTBASE SOLUTIONS SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to industry practices. In such cases, FASTBASE SOLUTIONS SL will announce on this page the changes introduced with reasonable notice before they come into effect.

Commercial emails

In accordance with the GDPR, FASTBASE SOLUTIONS SL does not engage in SPAM practices, therefore it does not send commercial emails via electronic means that have not been previously requested or authorized by the user.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, FASTBASE SOLUTIONS SL undertakes not to send commercial communications without properly identifying them.

This privacy policy was last reviewed on 23/04/2024.

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